How effective is your current IT support?
Do you find yourself waiting around for service technicians? Does it seem like you are always calling support about the same annoying issue? Regardless of who your IT service provider is, if they don’t offer high quality Managed IT Services, you’re at a significant disadvantage in the business world.
1. Decreased Costs in the Long Run
When you take your technology to a break-fix IT provider, they will assess the problem and address it in whatever way best suits the issue. Their priority is not your budget, so you might be staring at a bill that’s much larger than you may have anticipated. On the opposite end of the spectrum is the managed IT provider, who offers a set rate that you pay every month. You receive assistance based on a service level agreement you’ve agreed on with your service provider. This makes managing your budget a whole lot easier. An added plus is that your network uptime and reliability rests with the managed service provider. Our IT engineers stay focused on delivering the promises in our managed service contracts, so clients have that peace of mind and reliability they need.
2. Greater Ability to Adapt to Change
Your business might have only a small workforce today, but what will it look like in the next five years? As time passes, you’ll grow your business, expand your services, and even hire new employees. Will you be supporting a host of remote workers who bring their own devices for your to support? Will your business model be able to sustain this type of growth? Your IT infrastructure should also be versatile enough to handle this growth, but unless you’ve built flexibility into it from the ground up, you’ll be in trouble. Scalable managed services allow your organization to grow, and expand your services as needed.
3. Preventative Measures Limit Problems
Managed IT allows your business to save on costs in the long run by taking preventative actions against common technical troubles that organizations face. The typical break-fix IT provider benefits from your technology breaking down, and they will only be interested in fixing the present problem, not preventing it in the long run. Proactive monitoring of your network can catch issues before they become problems and function in the background with very little, if any, interruptions. By preventing problems, you can avoid the fallout that often comes from technology failures. This includes downtime, hardware failure, lost productivity, lost revenues, and more.
If your technology support could use a boost, Managed Services is probably a good fit for your company. Learn more about how managed services and how it can work for your business. Register for our free webinar “Getting the Most from Your Managed IT Services” on May 17, at 10:00 am.