You’re packing your kids off to school… but we’ve been schooling and retooling all summer!
We’ve always sought true partnership with our clients, strong relationships where you can rely on us for everything from preventive maintenance to technology planning, and all the troubleshooting and firefighting that goes on in between. Our engineers who go onsite to clients, regularly taking care of a litany of issues, become valued members of our client’s team and many of these relationships have been in place for years and years.
Recently, clients have asked if we can provide a single, fixed monthly price for providing all the support they need to keep them up and running smoothly and efficiently. Happily, with improvements in technology, this type of support is now feasible and we’ve been working hard to put together this type of offering. Effective August 1, we are proud to be able to offer Fully Managed IT Services (FMS) to clients who want us taking care of everything.
It works best with clients who don’t have dedicated IT staff and who are looking for an all-inclusive, proactive approach for a single, fixed monthly price. For a fixed, per-user price, it offers a comprehensive list of services:
- vCIO services to help with IT strategy and budget planning
- Unlimited help desk support
- Escalation support
- Network monitoring and maintenance
- Network Administration to ensure your technology stays aligned with Best Practice and security standards
We put together a plan and a team to give you the support of a fully-staffed IT department, leveraging the broad range of skills and services across Walker’s technical team. Taking a proactive approach to IT management with a focus on security, our goal with Fully Managed IT Services is to help prevent issues and keep you running smoothly, maximizing the return on your technology investment.
FMS takes the IT burden off your shoulders and entrusts it to a professional team with over 30 years of experience. If you’d like a little more schooling on the topic, let us know. We’d be happy to discuss FMS with you.