Walker Managed Services Co-Managed Services
When your in-house IT Team is looking for a little extra juice.
We can help fill in the gaps in a number of ways:
- Onsite Support – regularly-scheduled visits by a network engineer assigned to your account; frequency dependent upon need - most often weekly or monthly
- Help Desk Support - call or submit support tickets and receive friendly technical support from our local (not outsourced!) OnCall team
- Remote network monitoring and management of network equipment including servers and workstations
- Strategic Planning/IT Budgeting assistance
- Ad hoc project work
- Vacation, emergency and long-term absence coverage
Co-Managed may be the right service when:
- You are looking for experience and expertise that isn’t available in-house.
- You are looking for more technical support without having to expand your staff.
- You are looking to improve stability and resiliency of your network.
- You need higher-level eyes on your infrastructure.
- You want to improve your IT security posture.
- You want help with IT planning.
- You are looking for support to fill niche needs.
We'll put together a plan and a team to best meet your business objectives and maximize the return on your technology investment. We can tailor a package that's the perfect mix of services and skillsets so that you can focus on what you want.