SUPPORT

Network Support Services

Managed IT Services for Construction Firms

In the construction industry, staying on top of ever-changing project demands, maintaining deadlines, managing large teams, and ensuring the smooth flow of communication are essential for success. As construction firms continue to expand their use of technology for project management, data storage, and design collaboration, having a solid IT infrastructure is crucial. Managed IT services for construction firms can help streamline operations, protect critical project data, and improve team collaboration. At The Walker Group, we specialize in delivering reliable and efficient IT solutions specifically tailored to meet the demands of the construction industry.


With our services, your team can focus on building while we handle your technology, ensuring your projects stay on track, on budget, and on time. We understand that in construction, time is money, and technology downtime can lead to delays, safety issues, and lost revenue. That’s why we ensure your IT systems run optimally so you can concentrate on completing projects, communicating with clients, and meeting your business goals.

Full Service Help Desk.

Our local, technical team handles 10,000 tickets per year from hundreds of customers and we enjoy a positive 
client satisfaction rating of 97%. 

You can submit requests by phone, email, portal or agent. Walker ensures timely response and complete follow-through; no tickets are dropped in our system! Come experience true High Tech, Human Touch.

The Need for IT Services in Construction Firms

Construction firms face a unique set of challenges when it comes to technology. From managing large-scale construction projects to ensuring seamless communication across multiple job sites, IT plays a crucial role in the day-to-day operations of construction businesses. Managed IT services for construction firms help address these challenges by providing essential tools and systems to manage operations, facilitate collaboration, and ensure data security. With tools like project management software, CAD applications, and real-time communication tools, having a reliable IT partner is essential.


The Walker Group offers tailored IT solutions that ensure your systems are up and running at all times, so you don’t have to worry about technology interruptions slowing down your workflow. Beyond project management tools, we integrate technologies that help your team communicate effectively, track real-time progress, and maintain budgets across locations. This reliable infrastructure not only supports day-to-day operations but also empowers you to make data-driven decisions, improve collaboration with subcontractors, and better manage large construction projects. With our IT solutions in place, your firm will operate efficiently, securely, and cost-effectively.

Tailored IT Solutions for Construction Firms

The construction industry is one where time is money, and delays can be costly. Managed IT services for construction firms provide comprehensive IT solutions that are specifically designed to meet the unique needs of construction businesses. Our Managed IT Services include proactive monitoring, software updates, and system maintenance, ensuring that your technology is always working optimally and minimizing the risk of downtime. We also provide Network Support Services to ensure secure and fast communication between your team members, subcontractors, and clients, regardless of location.


Whether you're managing a single large project or multiple small jobs across different sites, we ensure your network remains stable, secure, and capable of handling complex operations. Additionally, our Backup and Disaster Recovery solutions safeguard your project data from loss, cyberattacks, or any unforeseen circumstances, ensuring that your critical documents, plans, and schedules are always protected and recoverable in the event of an issue.


At The Walker Group, we customize IT solutions to fit your firm’s needs, allowing you to scale your systems as your projects and teams grow. With our services, you can ensure the efficiency and success of your construction projects from start to finish.

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:
  • Workstation performance issues
  • Server, network and internet outage triage
  • Remote access and mobile device issues
  • Virus/Malware triage
  • New user ID creation
  • End-user account management
  • Server/workstation hardware troubleshooting
  • Operating system and software troubleshooting
  • Switches, routers, firewalls
  • Printer problems
  • Email and SPAM issues
  • Firewall port and web filter adjustments
  • File restores
  • ...and MANY more

What Our Clients Say

"A lot of work was done on Walker's behalf to get Dell involved to fix the issue!"


-Ellington-based, Manufacturing Organization

What Our Clients Say

"Fast, professional and asked if there was anything else while on the phone with me." 


-Torrington-based, Retail Organization

What Our Clients Say

"Walker has demonstrated to be a reliable business partner for us. We have had bumps along the way – on both sides – but the service and dedication from walker has increased every single time. Thank you for all that you do for us – from the most minute of issues to major meltdowns."


-Glastonbury-based Professional Services

Improving Collaboration and Communication in Construction

In construction, seamless communication between team members, contractors, and clients is critical. With multiple job sites and various stakeholders involved in each project, ensuring that everyone is on the same page at all times is challenging without the right technology. Managed IT services for construction firms help improve communication by integrating project management platforms, mobile apps, and real-time messaging systems that allow your team to collaborate efficiently. By automating task assignments, real-time updates, and document sharing, our services help eliminate delays in communication that can result from manual processes.


Our Managed IT Services ensure that your communication tools are always up and running, enabling your construction team to share documents, updates, and changes on the fly. Whether it’s design blueprints, project timelines, or urgent updates, we ensure your data and communications are secure and easily accessible. From sharing blueprints to sending critical project updates, our IT services facilitate smoother project coordination and faster decision-making.


Additionally, we ensure that all communications are secure, preventing unauthorized access to sensitive project data. By automating tasks like scheduling and document sharing, we reduce manual work, helping you stay on top of timelines and budgets. Our integrated solutions make it easier for your team to work together seamlessly, no matter where they are.

Data Security and Compliance for Construction Firms

With increasing reliance on digital platforms for storing project documents, plans, and financial records, managed IT services for construction firms are essential for ensuring data security. Construction firms handle sensitive information daily, including contracts, permits, financial records, and project designs. Protecting this data from cyberattacks, theft, or accidental loss is critical. Our Backup and Disaster Recovery services ensure your project data is securely stored and can be quickly restored if needed.


We implement strong encryption and access controls to protect sensitive documents, keeping your business compliant with industry regulations. Our team understands that the construction industry is bound by strict regulatory requirements, and we help ensure you comply with standards related to data handling, storage, and security.


The Walker Group also helps you adhere to construction industry standards for data storage and security, reducing the risk of legal issues and fines. By managing your data security needs proactively, we allow you to focus on completing your projects without worrying about the integrity of your sensitive information. In addition, our secure IT infrastructure ensures your data is protected from potential breaches, helping maintain client trust and secure partnerships.

Scalability and Flexibility for Growing Construction Firms

As construction firms grow and take on larger projects, the complexity of managing IT systems increases. Whether you are expanding your team, integrating new technology, or managing multiple job sites, having scalable IT solutions is essential. Managed IT services for construction firms offer the flexibility you need to scale your IT infrastructure as your business grows. The Walker Group provides scalable IT solutions that grow with your firm’s needs, allowing you to add new users, integrate new software, and increase storage capacity without disrupting your ongoing projects.


Whether you're expanding to new locations, adding more job sites, or increasing the size of your workforce, our services are designed to scale quickly and efficiently. With our Managed IT Services, we ensure that your technology infrastructure can handle the demands of larger projects, helping you maintain operational efficiency, stay organized, and keep your projects on track. Our scalable solutions ensure your firm can maintain performance across all projects, whether large or small. We focus on providing the right infrastructure to allow your business to grow smoothly without technological constraints.

Why Choose The Walker Group for Managed IT Services for Construction Firms?

When it comes to construction, IT plays an integral role in project success. The Walker Group understands the unique challenges faced by construction firms, and we offer managed IT services for construction firms that address these needs head-on. Our tailored IT solutions provide a secure, reliable, and scalable technology infrastructure, allowing your firm to focus on what matters: completing projects on time and on budget. With our comprehensive services, including Managed IT Services, Network Support Services, and Backup and Disaster Recovery, we ensure that your IT systems are always operating at peak performance, minimizing downtime and preventing costly disruptions.


By partnering with The Walker Group, you gain access to experienced IT professionals who understand the specific needs of your construction firm and provide the support necessary for sustained growth. Let us handle your technology, so you can focus on growing your business and completing successful projects. Our solutions not only address current needs but also anticipate future challenges, allowing you to adapt to the changing demands of the construction industry.

FAQs

Frequently Asked Questions

  • What are managed IT services for construction firms?

    Managed IT services for construction firms involve comprehensive IT support specifically designed for the needs of construction businesses. These services include proactive IT management, network support, backup and disaster recovery, and security measures that ensure smooth, secure, and efficient operations across your construction projects.

  • How can managed IT services benefit construction firms?

    Managed IT services provide construction firms with a reliable and secure IT infrastructure, ensuring that all systems are up-to-date, secure, and functioning optimally. These services help reduce downtime, improve communication, enhance collaboration, and protect sensitive data from security breaches.


  • How does Network Support Services help property managers?

    Network Support Services ensure that your network infrastructure is secure, reliable, and optimized for fast communication. In construction, teams often work from multiple job sites, so having a robust network that connects all stakeholders securely is essential for real-time collaboration and project management.

  • Why is data security important for construction firms?

    Backup and Disaster Recovery services ensure that sensitive tenant and property data is protected from unexpected events such as system failures, cyberattacks, or natural disasters. These services guarantee that property management companies can quickly recover their data and resume normal operations, minimizing downtime and protecting critical information.


  • How does The Walker Group help construction firms scale their IT infrastructure?

    As your construction firm grows, The Walker Group provides scalable IT solutions that can expand with your business. We provide flexible, customized services that can adapt to your business’s changing needs, ensuring that your technology infrastructure supports your expansion while minimizing risk.


Still have a question?

Contact

What Our Clients Say

"Dylan was awesome, very patient with me and we worked through said problem together. THANK YOU"

What Our Clients Say

"Chandler was able to understand the issue, investigated a solution, and corrected the problem in a timely manner. Thanks!"

What Our Clients Say

"Javier is great to work with!

He responds quickly, is very knowledgeable and always takes the time to communicate clearly with us.

He is kind and patient with all users, regardless of individual competencies."