ONPOINT

Remote

Monitoring

Remote Network Monitoring

OnPoint catches problems as they arise - and can prevent them too. 

Our proactive monitoring solutions provide:

  • Automated and real-time alerts to potential problems and threats
  • Quick, non-invasive and audited access to your systems
  • Human and automated review - the best of both worlds
  • Behind-the-scenes repairs allowing your employees to continue their work
  • Anti-virus and anti-malware alerting and review of findings
  • Up-to-date Microsoft patching -- painlessly
  • Detailed, drill-down reporting

Our Proactive Network Monitoring Solutions Provide:

  • Automated and real-time alerts to potential problems and threats
  • Quick, non-invasive and audited access to your network
  • Human and automated network review - the best of both worlds
  • Behind-the-scenes repairs allowing your employees to continue their work
  • Anti-virus and anti-malware alerting and review of findings
  • Up-to-date Microsoft patching -- painlessly
  • Detailed, drill-down reporting
View/Download OnPoint Booklet
10 NETWORK SPECIALISTS
97% CLIENT SATISFACTION RATING
SOLVE 10,000 TICKETS/YEAR
24/7 MONITORING

Our OnPoint network monitoring has you covered!

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:
  • Workstation performance issues
  • Server, network and internet outage triage
  • Remote access and mobile device issues
  • Virus/Malware triage
  • New user ID creation
  • End-user account management
  • Server/workstation hardware troubleshooting
  • Operating system and software troubleshooting
  • Switches, routers, firewalls
  • Printer problems
  • Email and SPAM issues
  • Firewall port and web filter adjustments
  • File restores
  • ...and MANY more

Offering two plans, Walker has the solution that fits your business. We offer monitoring for servers, workstations and the rest of your network, no matter where they might be located.

Basic OnPoint has your monitoring needs covered - offering triage and troubleshooting of items found by our systems, with human eyes weeding out false positives and looking for trends.

Our Managed OnPoint plan goes further, including monitoring for your ESXi or Hyper-V system, patching of Microsoft products and a human-created, fully-reviewed system report on a monthly basis as well as an online dashboard available for your review.

We offer the best of both worlds allowing you to concentrate on your business.

Offering two service plans, Walker has the solution that fits your business. We offer remote network monitoring for servers, workstations and the rest of your network, no matter where they might be located.

Basic OnPoint has your network monitoring needs covered - offering triage and troubleshooting of items found by our systems, with human eyes weeding out false positives and looking for trends.

Our Managed OnPoint plan goes further, including monitoring for your ESXi or Hyper-V system, patching of Microsoft products and a human-created, fully-reviewed system report on a monthly basis as well as an online dashboard available for your review.

We offer the best of both worlds allowing you to concentrate on your business.

What Our Clients Say.

"I consider The Walker Group part of my IT staff. When I introduce the IT department to our new employees, I mention The Walker Group - they’re that important to us."


Cheshire-based Manufacturing