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Managed IT Services for Real Estate



Real estate is no longer just about location; it’s also about connection. In a world of online listings, mobile apps, digital closings, and remote teams, technology is the engine behind successful real estate operations. Whether you’re running a brokerage, managing commercial properties, or handling dozens of residential closings each month, the demand for secure, reliable, and always-on IT is non-negotiable. That’s why so many agencies and property managers are turning to managed IT services for real estate as a cost-effective and performance-driven solution. Today’s clients expect seamless experiences, instant responses, and digital transaction capabilities. They want to book showings online, sign contracts on their phone, and receive updates without delay. To meet these expectations, your systems, from CRM and property management software to VOIP phones and cloud storage, must work without fail. A single outage or email breach could not only stall a deal but also erode client trust. With managed services in place, real estate professionals offload the burden of maintaining and troubleshooting IT, freeing them to focus on listings, negotiations, and growth. From setting up new agent devices to ensuring fast Wi-Fi at open houses, IT now plays a visible role in how real estate is experienced by both clients and agents. The ability to move fast, respond confidently, and operate securely is no longer a competitive edge; it’s a requirement in today’s digital-first market.




Full Service Help Desk.

Our local, technical team handles 10,000 tickets per year from hundreds of customers and we enjoy a positive 
client satisfaction rating of 97%. 

You can submit requests by phone, email, portal or agent. Walker ensures timely response and complete follow-through; no tickets are dropped in our system! Come experience true High Tech, Human Touch.

Real Estate Moves Fast, Your Technology Needs to Move Faster

Timing is everything in real estate. Missed messages, system lags, or file access issues can cost agents deals and frustrate clients. Managed IT services for real estate ensure your network, software, and devices work in harmony to support the pace of the business. When listings go live, email campaigns are launched, or contracts are shared, everything needs to work instantly, no delays, no hiccups. That kind of seamless performance only happens with proactive monitoring, reliable infrastructure, and expert support behind the scenes. Whether your team is in-office, remote, or out in the field, they need secure access to cloud-based tools, mobile-friendly platforms, and a responsive help desk to resolve tech issues quickly. Managed IT services provide all of this, plus automated backups, security updates, and fast deployment of new software across all agents’ devices. For real estate companies using tools like Salesforce, Dotloop, Buildium, AppFolio, or cloud-based CRMs, managed services keep everything secure, synced, and optimized.


Onboarding a new agent? Your IT partner ensures their laptop, phone, and credentials are ready before their first showing. Expanding to a second location? Your network, printers, and systems scale without downtime. IT shouldn’t be something you scramble to fix; it should be a foundation you rely on daily. With managed services, you keep deals moving, agents selling, and clients impressed with how smoothly your systems support the experience.



Building a Tech-Driven, Client-Centric Experience

Every client touchpoint today is powered by technology, searching for homes online, scheduling showings via app, receiving updates by text, and closing contracts through encrypted digital platforms. Managed IT services for real estate ensure these interactions are smooth, secure, and accessible across devices. It’s not just about email or Wi-Fi anymore; it’s about building a modern, connected client journey that aligns with how buyers, sellers, and renters expect to do business. From smart signage in luxury buildings to tablet-based leasing kiosks in multifamily properties, real estate technology continues to evolve rapidly.


Managed services ensure these systems stay online, updated, and secure. For property management firms, this means smooth integration between accounting software, tenant portals, maintenance apps, and communication tools. For brokerages, it means websites that load quickly, CRM platforms that sync across devices, and email systems that are encrypted and reliable. Proactive IT services also support your ability to implement emerging technologies, like virtual tours, video walkthroughs, and AI-powered property valuations. When your tech works smoothly, clients experience faster transactions, clearer communication, and higher trust. That translates into referrals, repeat business, and improved reputation in a highly competitive industry. Whether you’re leasing high-rise office space or helping first-time buyers find their dream home, the right IT partner makes every step of the process more efficient, professional, and impressive.


We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:
  • Workstation performance issues
  • Server, network and internet outage triage
  • Remote access and mobile device issues
  • Virus/Malware triage
  • New user ID creation
  • End-user account management
  • Server/workstation hardware troubleshooting
  • Operating system and software troubleshooting
  • Switches, routers, firewalls
  • Printer problems
  • Email and SPAM issues
  • Firewall port and web filter adjustments
  • File restores
  • ...and MANY more

What Our Clients Say


"A lot of work was done on Walker's behalf to get Dell involved to fix the issue!"


-Ellington-based, Manufacturing Organization

What Our Clients Say


"Fast, professional and asked if there was anything else while on the phone with me." 


-Torrington-based, Retail Organization

What Our Clients Say


"Walker has demonstrated to be a reliable business partner for us. We have had bumps along the way – on both sides – but the service and dedication from walker has increased every single time. Thank you for all that you do for us – from the most minute of issues to major meltdowns."


-Glastonbury-based Professional Services


Why The Walker Group Is the Right Fit for Real Estate Businesses

Not every IT provider understands the fast-paced, high-stakes nature of real estate. The Walker Group brings years of industry-aligned experience to the table, offering comprehensive support that goes far beyond basic tech troubleshooting. They know how real estate works, how agents operate on the go, how offices depend on remote access, how listings need to sync in real time, and how critical security is during financial transactions. The Walker Group provides tailored managed IT services that cover everything from cloud-based software integration to email security, VoIP support, and compliance-driven data protection. Their team handles new agent onboarding, remote setup, hardware procurement, and ongoing tech support, whether you’re running a boutique agency or managing a national real estate portfolio.


They also consult on IT strategy, helping firms choose the right platforms, scale efficiently, and protect their digital infrastructure as they grow. With real estate transactions involving confidential financial data, client identification, and sensitive contracts, The Walker Group implements cybersecurity frameworks that guard against ransomware, phishing, and unauthorized access. They ensure your cloud tools are secure, your backups are current, and your employees follow best practices for digital safety. When you work with The Walker Group, you’re not just getting IT services; you’re getting a business partner who understands how to protect your deals, your reputation, and your future growth.

Cybersecurity and Compliance for Real Estate Transactions


The real estate industry has become an increasingly attractive target for cybercriminals. With large financial transactions, sensitive client data, and digital document storage, one breach can cause massive financial and reputational harm. That’s why managed IT services for real estate now include robust cybersecurity protections, ranging from advanced email filtering and two-factor authentication to endpoint detection and 24/7 network monitoring. For agencies and property managers dealing with wire transfers, lease agreements, or financial credentials, IT security is no longer a luxury; it’s a requirement. Managed IT providers ensure your agents know how to identify phishing scams, your systems are protected from ransomware, and your data is backed up securely to avoid loss during attacks or outages.


These services also help firms align with evolving compliance requirements, including privacy regulations like CCPA, GDPR, and local real estate association guidelines. Beyond just protection, cybersecurity training, audit logs, and access controls ensure you can demonstrate best practices if ever challenged. For commercial real estate, where data security is often tied to contracts and insurance policies, this level of protection could mean the difference between winning a new client or losing them. When your clients trust you with their investment, you need to prove that their information is in safe hands, and your IT partner plays a direct role in making that trust possible.

Scaling Operations and Supporting Growth with Smarter IT


Whether you're expanding into new markets, launching a new brokerage division, or investing in smart building technology, your IT infrastructure must scale with your ambitions. Managed IT services for real estate are built to adapt, evolve, and support growth. Adding a new office? Managed services ensure your connectivity, phone systems, and agent devices are up and running on day one. Acquiring a new property management portfolio? Your tools are integrated seamlessly, and your team gets instant access to tenant data, lease history, and maintenance requests without lag or data loss. Managed IT keeps your infrastructure consistent, even as your operations become more complex.


From cloud migrations to mobile device management, your systems stay in sync. Need to run a virtual team across multiple states? Your IT partner sets up secure remote access, collaboration tools, and backup protocols that give your agents the flexibility they need without compromising security or performance. Growth also means handling more data, more listings, more client information, and more digital contracts. Managed services give you scalable cloud storage, high-performance bandwidth, and secure platforms to manage it all efficiently. By investing in smarter IT, your business doesn’t just keep up with growth, it accelerates it. With the right partner behind the scenes, your agents, managers, and clients all experience a business that’s prepared, professional, and built for the future of real estate.

FAQs

Frequently Asked Questions:

  • What are managed IT services for real estate?

    Managed IT services for real estate involve outsourcing technology needs such as network management, data security, cloud solutions, and helpdesk support, allowing real estate professionals to focus on client relationships and property sales.

  • How can managed IT services benefit real estate agencies?

    They improve efficiency by streamlining communication, securing client data, supporting remote work, and ensuring agents have reliable access to MLS systems, CRM platforms, and transaction tools.

  • Do managed IT services protect sensitive client data in real estate?

    Yes. Providers implement advanced cybersecurity measures including encryption, secure cloud storage, and compliance protocols to safeguard confidential client information and financial records.




  • Can managed IT services support remote real estate teams?

    Absolutely. Managed IT enables secure access to files, virtual meetings, and mobile applications so agents can work seamlessly from anywhere, whether in the office or onsite with clients.

  • Why should real estate firms outsource IT services instead of handling them in-house?

    Outsourcing provides scalable support, cost savings, and access to specialized IT expertise. This reduces downtime, ensures 24/7 support, and lets agencies focus on sales and growth.

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What Our Clients Say


"Dylan was awesome, very patient with me and we worked through said problem together. THANK YOU"

What Our Clients Say


"Chandler was able to understand the issue, investigated a solution, and corrected the problem in a timely manner. Thanks!"

What Our Clients Say


"Javier is great to work with!

He responds quickly, is very knowledgeable and always takes the time to communicate clearly with us.

He is kind and patient with all users, regardless of individual competencies."