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Managed IT Services for the Oil and Gas Industry

In today’s data-driven energy landscape, the oil and gas industry depends on sophisticated technology to power exploration, drilling, production, and logistics. Every stage,  from seismic data processing to refinery management,  relies on complex digital systems that demand precision, uptime, and security. However, maintaining these infrastructures internally can overwhelm operational teams already managing high-risk, mission-critical environments. This is where managed IT services for the oil and gas industry become indispensable.


By outsourcing to specialized IT experts, companies gain access to 24/7 monitoring, cybersecurity defense, predictive maintenance, and cloud-based collaboration tools tailored for field and corporate operations alike. Managed IT services eliminate the need to juggle multiple vendors or worry about system downtime, freeing engineers and executives to focus on efficiency, safety, and innovation. From offshore rigs to global headquarters, reliable technology keeps data flowing, equipment performing, and people connected,  ensuring energy production never stops.


Full Service Help Desk.

Our local, technical team handles 10,000 tickets per year from hundreds of customers and we enjoy a positive 
client satisfaction rating of 97%. 

You can submit requests by phone, email, portal or agent. Walker ensures timely response and complete follow-through; no tickets are dropped in our system! Come experience true High Tech, Human Touch.

Building a Resilient Digital Infrastructure

Oil and gas operations span continents, remote environments, and hazardous conditions,  all requiring robust, secure networks. Managed IT services for the oil and gas industry provide the backbone of digital resilience by monitoring systems in real time, detecting performance anomalies, and automating recovery protocols. Whether maintaining field sensors on drilling platforms or managing cloud databases storing seismic data, managed IT ensures that vital operations continue uninterrupted.


Key services include network optimization, edge computing integration, IoT device management, and SCADA (Supervisory Control and Data Acquisition) system protection. These technologies allow companies to collect, analyze, and act on data faster, improving productivity and decision-making. With redundant networks, secure VPNs for field connectivity, and advanced threat detection systems, managed IT transforms traditional energy infrastructure into a future-ready digital ecosystem. By implementing proactive maintenance strategies, energy firms can reduce unplanned downtime, lower costs, and enhance operational safety,  vital outcomes in an industry where every second counts.


Cybersecurity and Compliance in a High-Risk Sector

Few industries face cybersecurity risks as intense as oil and gas. Energy infrastructure is a prime target for ransomware, data breaches, and even nation-state cyberattacks. Managed IT services for the oil and gas industry deliver multi-layered security frameworks that safeguard critical assets, intellectual property, and operational continuity. With constant monitoring, endpoint protection, intrusion detection systems, and encrypted data channels, every digital layer of your operation remains protected.

In addition to defense, managed IT ensures regulatory compliance with global standards such as ISO 27001, NIST, and local data protection laws.


Providers implement governance frameworks that support environmental, safety, and operational reporting requirements, reducing audit risks. Compliance automation tools help executives maintain documentation, generate reports, and ensure alignment with corporate ESG goals. This proactive stance not only protects against cyber threats but also strengthens stakeholder confidence, reinforcing your organization’s commitment to safe and responsible operations.

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:
  • Workstation performance issues
  • Server, network and internet outage triage
  • Remote access and mobile device issues
  • Virus/Malware triage
  • New user ID creation
  • End-user account management
  • Server/workstation hardware troubleshooting
  • Operating system and software troubleshooting
  • Switches, routers, firewalls
  • Printer problems
  • Email and SPAM issues
  • Firewall port and web filter adjustments
  • File restores
  • ...and MANY more

What Our Clients Say


"A lot of work was done on Walker's behalf to get Dell involved to fix the issue!"


-Ellington-based, Manufacturing Organization

What Our Clients Say


"Fast, professional and asked if there was anything else while on the phone with me." 


-Torrington-based, Retail Organization

What Our Clients Say


"Walker has demonstrated to be a reliable business partner for us. We have had bumps along the way – on both sides – but the service and dedication from walker has increased every single time. Thank you for all that you do for us – from the most minute of issues to major meltdowns."


-Glastonbury-based Professional Services


Driving Efficiency Through Data Integration and Cloud Solutions

Digital transformation in oil and gas is fueled by the seamless integration of data across the value chain,  from exploration to downstream distribution. Managed IT providers enable this by deploying scalable cloud platforms and advanced analytics that turn raw operational data into actionable intelligence. Through managed IT services for the oil and gas industry, companies can unify field data, ERP systems, and AI-driven analytics to identify inefficiencies, optimize production, and forecast maintenance needs.


Cloud adoption also facilitates collaboration across global teams, allowing engineers, geologists, and analysts to share insights instantly. With hybrid cloud strategies, firms maintain flexibility while keeping sensitive data secure. Additionally, managed IT services optimize software licensing, improve bandwidth management, and ensure that applications like drilling simulations or digital twins operate at peak performance. The result is a smarter, more agile organization,  one that uses technology not just to run operations, but to continuously improve them.

Overcoming Operational Challenges in Energy Technology


The oil and gas sector operates under extreme conditions, volatile markets, aging infrastructure, and the constant need for innovation. Transitioning to managed IT is often viewed as daunting due to integration complexity or control concerns. However, these partnerships are designed to complement your internal teams, not replace them. Managed IT services for the oil and gas industry provide transparency through detailed reporting dashboards, giving leadership complete oversight of network health, system performance, and compliance metrics.


Migrations are executed through structured phases that maintain uptime during transitions, supported by redundant systems and failover protocols. Smaller operators and service providers benefit from scalable pricing models, allowing them to compete with major players through enterprise-level cybersecurity, cloud agility, and automation. With predictive analytics, AI-driven maintenance, and remote support capabilities, managed IT solutions empower your workforce to act decisively in the field. Instead of reacting to breakdowns, your organization moves proactively,  transforming IT from a liability into a strategic advantage. By partnering with experts, energy companies gain not only operational stability but also a technological edge that drives innovation, safety, and long-term profitability.

Why Choose an Energy-Focused IT Partner


Selecting a managed IT partner that understands the complexities of the oil and gas industry is vital to achieving lasting success. The energy sector operates in a unique environment where uptime, safety, and environmental responsibility intersect with cutting-edge technology. A generic IT provider may lack the industry insight necessary to navigate compliance requirements, high-risk field operations, and real-time data management. A specialized energy-focused partner, however, recognizes these challenges and aligns technology with operational goals,  ensuring every system, from rig monitoring tools to enterprise networks, enhances productivity and safety rather than creating friction.


By working with experts in managed IT services for the oil and gas industry, your organization gains access to round-the-clock system monitoring, predictive insights powered by AI, and proactive maintenance designed to prevent downtime before it happens. These providers design customized strategies that support global operations, whether on offshore platforms, remote drilling sites, or central control centers. Their solutions are tested to withstand the harsh physical conditions, cybersecurity threats, and regulatory oversight that define the energy industry.


More than a vendor, the right IT partner becomes an extension of your mission,  one that understands the stakes of every second in oil and gas production. They focus on securing sensitive data, optimizing workflows, and supporting continuous digital transformation, enabling you to harness data analytics, automation, and cloud technologies to their fullest potential. In a competitive and rapidly evolving global market, such partnerships don’t just enhance efficiency; they build long-term resilience, ensuring your business thrives on reliability, innovation, and trust for decades to come.

FAQs

Frequently Asked Questions

  • What do managed IT services for the oil and gas industry include?

     They include network monitoring, cybersecurity, data integration, cloud migration, IoT management, SCADA protection, and 24/7 technical support for both field and corporate operations.


  • How do managed IT services improve operational efficiency?

     By automating monitoring, enabling predictive maintenance, and optimizing data flow across systems, managed IT minimizes downtime, enhances decision-making, and reduces maintenance costs.

  • Is it safe to migrate critical systems to managed IT or the cloud?

    Yes. Reputable providers use secure, redundant environments and phased migration strategies that prevent disruptions while ensuring full compliance and data protection.

  • Can small or mid-sized energy companies benefit from managed IT?

    Absolutely. Scalable solutions allow smaller firms to access enterprise-grade cybersecurity, analytics, and IT infrastructure at affordable rates, improving competitiveness.

  • How do managed IT services help with regulatory compliance?

    Managed providers maintain alignment with ISO, NIST, and local energy regulations, offering continuous audits, data logging, and automated compliance reporting to ensure transparency and accountability.

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What Our Clients Say


"Dylan was awesome, very patient with me and we worked through said problem together. THANK YOU"

What Our Clients Say


"Chandler was able to understand the issue, investigated a solution, and corrected the problem in a timely manner. Thanks!"

What Our Clients Say


"Javier is great to work with!

He responds quickly, is very knowledgeable and always takes the time to communicate clearly with us.

He is kind and patient with all users, regardless of individual competencies."