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Network Support Services

Managed IT Support for Accountants

Accounting firms have unique IT needs that require specialized solutions. Managed IT support for accountants offers services that are customized to meet the specific challenges faced by accounting professionals. At The Walker Group, we work closely with you to understand the specific needs of your practice, ensuring that we design and implement solutions that best fit your requirements. We provide cloud solutions, secure data storage, backup services, and network management tailored specifically for accounting firms. Additionally, our services include regular system updates, troubleshooting, and software management, ensuring that your technology infrastructure remains reliable and up-to-date.


By using The Walker Group, your accounting firm will benefit from the peace of mind that comes with knowing your technology is running at its peak, allowing your team to focus on delivering high-quality financial services. We work as an extension of your team, offering ongoing support to adapt your systems as your firm grows or changes.

Beyond these core offerings, we also assist with integrating accounting-specific platforms like QuickBooks, Sage, or industry ERPs into your network for smooth operation and faster data processing. Our team provides strategic IT consulting, helping you plan for future needs with scalable infrastructure and compliance-ready solutions. We understand the seasonal demands of accounting firms, especially around tax time, and we ensure your systems can handle those periods of peak activity without interruption. With our proactive monitoring and response approach, you stay ahead of issues before they become disruptions.



Full Service Help Desk.

Our local, technical team handles 10,000 tickets per year from hundreds of customers and we enjoy a positive 
client satisfaction rating of 97%. 

You can submit requests by phone, email, portal or agent. Walker ensures timely response and complete follow-through; no tickets are dropped in our system! Come experience true High Tech, Human Touch.

Ensuring Data Security and Compliance

Data security is a critical concern for accounting firms, as they are responsible for protecting sensitive client information. Managed IT support for accountants from The Walker Group focuses on implementing robust security measures to safeguard your data. We employ a wide range of cybersecurity tools and techniques, such as multi-factor authentication, end-to-end encryption, firewalls, and data loss prevention systems, to protect your firm from data breaches and unauthorized access. Our services also include regular security audits and vulnerability assessments to ensure that your systems are fortified against emerging threats.


In addition to safeguarding your data, we help you stay compliant with industry regulations, such as the IRS and state-level standards. Compliance with regulations such as data storage, privacy, and reporting is essential to maintaining your firm’s reputation and avoiding potential legal consequences. We offer the expertise to navigate these complex regulatory requirements and make sure that your systems meet or exceed all applicable standards. With The Walker Group, you can rest assured that your sensitive financial data is protected, and your firm remains compliant with all necessary laws.



Our support goes beyond simple implementation, we educate your team on best practices for data handling and internal security protocols. We offer training on phishing awareness, secure password management, and how to identify potential threats before they become issues. We also stay current on industry changes so you don’t have to worry about falling behind on new cybersecurity developments or revised compliance regulations. With our hands-on approach and continuous monitoring, your systems are always optimized for both protection and performance.

Enhancing Operational Efficiency

Efficient IT systems are the backbone of any successful accounting firm. With managed IT support for accountants from The Walker Group, we ensure your technology infrastructure is running optimally. We proactively monitor your systems, perform regular maintenance, and address potential issues before they cause disruptions. Our comprehensive services cover everything from software and hardware management to troubleshooting network issues, ensuring your firm experiences minimal downtime. We also offer automation solutions to help streamline workflows and reduce repetitive tasks, increasing your team’s productivity.


By enhancing operational efficiency, we allow your accounting professionals to spend more time serving clients and less time dealing with technology-related issues. Our IT solutions are scalable, meaning we can adjust your systems as your business grows and your needs change. With The Walker Group providing managed IT support, your firm can improve its workflow, reduce inefficiencies, and ensure a smoother operation. We also help ensure that all your business-critical applications are always up-to-date, reducing the risk of potential errors and improving overall service delivery.


Additionally, we work closely with your team to identify recurring bottlenecks and implement targeted improvements that boost internal communication and resource sharing. Whether you're adopting new accounting software, transitioning to a cloud-based environment, or looking to enhance client reporting tools, we’re here to make the process seamless. Our experience in supporting firms like yours means we anticipate challenges before they arise and recommend strategic upgrades that make a measurable impact on your performance.

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:
  • Workstation performance issues
  • Server, network and internet outage triage
  • Remote access and mobile device issues
  • Virus/Malware triage
  • New user ID creation
  • End-user account management
  • Server/workstation hardware troubleshooting
  • Operating system and software troubleshooting
  • Switches, routers, firewalls
  • Printer problems
  • Email and SPAM issues
  • Firewall port and web filter adjustments
  • File restores
  • ...and MANY more

What Our Clients Say

"A lot of work was done on Walker's behalf to get Dell involved to fix the issue!"


-Ellington-based, Manufacturing Organization

What Our Clients Say

"Fast, professional and asked if there was anything else while on the phone with me." 


-Torrington-based, Retail Organization

What Our Clients Say

"Walker has demonstrated to be a reliable business partner for us. We have had bumps along the way – on both sides – but the service and dedication from walker has increased every single time. Thank you for all that you do for us – from the most minute of issues to major meltdowns."


-Glastonbury-based Professional Services

Scalable IT Solutions for Growing Firms

As accounting firms grow and evolve, so do their IT requirements. Managed IT support for accountants from The Walker Group ensures your technology infrastructure can scale with your firm’s expansion. Whether you need more storage, increased data processing capacity, or additional cloud resources, we provide scalable IT solutions to meet your growing demands. Our team works with you to anticipate future technology needs and plan for upgrades and improvements before they become urgent issues. By proactively addressing scalability, we help ensure that your firm’s IT systems can handle an increase in clients, transactions, and staff without compromising performance or security.


Our flexible, cost-effective solutions allow you to integrate new software, expand your network, and upgrade your systems without the disruption often associated with large IT transitions. With The Walker Group as your IT partner, you can confidently grow your business knowing that your technology infrastructure will grow alongside it. We provide long-term planning to ensure that your systems evolve with your firm, making scalability seamless and efficient.


Additionally, we offer guidance on technology adoption and infrastructure budgeting, so your firm can strategically plan for the future with confidence. We assist with migrating to more robust systems, improving compatibility with new software, and ensuring your entire IT ecosystem remains aligned with your service delivery goals. Our team prioritizes minimal disruption and maximum return on investment, helping you make smart, sustainable technology decisions that support your long-term vision.

Cost-Effective IT Support for Accountants

Maintaining an in-house IT department can be a significant financial burden for many accounting firms, especially smaller businesses. Managed IT support for accountants offers a cost-effective solution by outsourcing your IT needs to a trusted provider like The Walker Group. Our managed services provide access to a team of skilled professionals who are dedicated to keeping your systems secure and efficient. Instead of hiring full-time IT staff, you can rely on us for comprehensive support at a predictable, fixed monthly cost. This approach not only saves money but also ensures you receive expert-level service without the overhead associated with in-house teams.


Our services include everything from regular system updates and backups to troubleshooting and security measures, providing your firm with complete IT support without the high costs. By outsourcing your IT support to The Walker Group, you free up resources that can be used to grow your business and serve your clients. Our cost-effective solutions provide expert services that ensure your IT infrastructure remains strong and reliable, helping your firm thrive in a technology-driven world.


We also help you avoid costly downtime by offering proactive monitoring and maintenance that prevents minor issues from turning into major problems. Our support model includes detailed reporting, so you always know where your technology stands and what improvements are underway. By reducing IT surprises and delivering consistent value, we help you better allocate your budget toward strategic initiatives rather than emergency tech fixes.

FAQs

Frequently Asked Questions:

  • What specific IT services does The Walker Group offer for accounting firms?

    We provide a wide range of IT services tailored to accounting firms, including network management, data security, compliance assistance, cloud solutions, system updates, software management, and 24/7 technical support.

  • How can managed IT support for accountants improve the efficiency of my firm?

    By streamlining IT processes, automating routine tasks, reducing downtime, and ensuring systems are running optimally, The Walker Group helps accounting firms focus on their core business while we handle the technology.


  • What measures does The Walker Group take to ensure the security of our data?

    We implement advanced security protocols such as multi-factor authentication, encryption, firewalls, and regular security audits to protect your sensitive financial data from breaches and unauthorized access.




  • How does outsourcing IT support benefit my accounting firm financially?

    Outsourcing IT support to The Walker Group eliminates the need for in-house IT staff, reducing overhead costs. We provide expert services at a predictable cost, helping you save money while ensuring your systems remain secure and efficient.




  • Can The Walker Group help my firm stay compliant with industry regulations?

    Yes, we help accounting firms comply with industry regulations by implementing necessary IT controls, offering guidance on best practices, and conducting regular audits to ensure compliance with security and data privacy standards.


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What Our Clients Say

"Dylan was awesome, very patient with me and we worked through said problem together. THANK YOU"

What Our Clients Say

"Chandler was able to understand the issue, investigated a solution, and corrected the problem in a timely manner. Thanks!"

What Our Clients Say

"Javier is great to work with!

He responds quickly, is very knowledgeable and always takes the time to communicate clearly with us.

He is kind and patient with all users, regardless of individual competencies."