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Network Support Services

Non-Profit Digital Marketing Agency

At The Walker Group, we believe every cause deserves to be seen, heard, and supported. That’s why we proudly serve as your non-profit digital marketing agency, helping mission-driven organizations grow their online presence, connect with the right audiences, and amplify their impact. Whether you’re aiming to raise awareness, boost donations, or engage your community more deeply, our team brings thoughtful strategies, creative digital solutions, and meaningful support to help your nonprofit thrive in today’s online world.

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Full Service Help Desk.

Our local, technical team handles 10,000 tickets per year from hundreds of customers and we enjoy a positive 
client satisfaction rating of 97%. 

You can submit requests by phone, email, portal or agent. Walker ensures timely response and complete follow-through; no tickets are dropped in our system! Come experience true High Tech, Human Touch.

Why Choose Us as Your Non-Profit Digital Marketing Agency

Nonprofit organizations have powerful missions, but they often operate with limited resources and small teams dedicated to digital growth. As your non-profit digital marketing agency, The Walker Group blends purpose-driven expertise with proven digital strategies designed to fit your budget, timeline, and long-term goals.


From strengthening your online presence to making digital engagement easier for supporters, we turn complex marketing efforts into clear, manageable actions.


We don’t just build campaigns,  we build lasting relationships rooted in trust, creativity, and community connection. Our team takes the time to understand your mission, values, and audience, ensuring every message feels genuine and aligned with your cause. With consistent guidance and thoughtful execution, we help your organization grow in a way that feels natural, sustainable, and impactful. You are never just another client; you are a partner in creating meaningful change.

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What We Do: Services Tailored for Nonprofits

At the heart of our work is the belief that great digital experiences lead to real outcomes,  whether that’s meaningful donor connections, increased volunteer participation, or stronger community awareness. As your non-profit digital marketing agency, we offer a suite of services rooted in strategy, design, and measurable results.


✨ Digital Marketing & Strategy

We work with you to understand your mission and objectives, then create customized plans that:

  • Identify your target audience and key engagement opportunities
  • Leverage data and insights to guide messaging and growth
  • Balance long-term goals with measurable performance tracking.

From data tracking and KPI insights to audience-focused content plans, our strategy services keep you on the path toward measurable outcomes.


🌐 Website Design & Development

Your nonprofit’s website is more than an online presence; it’s a welcoming hub for supporters, donors, volunteers, and community members. We build websites that are:


  • Visually engaging and easy to navigate
  • Fully responsive across mobile, tablet, and desktop
  • Built to convert visitors into supporters and donors

A seamless web experience lets your audience learn, connect, and take action without friction.


📣 Social Media Management

We help you tell your story where your audience already lives online. Our social media services include:


  • Full account management for platforms like Instagram, Facebook, LinkedIn, and more
  • Strategic content planning to grow reach and engagement
  • Community interaction and meaningful audience connection

Whether you’re engaging supporters or sharing impactful stories, we make social media simple and effective.


🔍 SEO & PPC (Search Engine Marketing)

Become more visible where it matters most,  search engines and online ads. Our team helps you:


  • Rank higher for keywords that matter to your mission
  • Build paid campaigns that bring meaningful results.
  • Use analytics to track progress and performance.

This combination of organic and paid strategies ensures your nonprofit gets noticed in a crowded online landscape.


🖋 Branding, Creative, and Print Collateral

Your brand should reflect your heart and your mission. We support nonprofits with:


  • Custom logo and brand identity development
  • Print collateral like brochures, flyers, posters, and business cards.ds
  • Messaging that tells your story with clarity and emotion


Stand out with visual and written elements that make an immediate and lasting impression.

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We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:

We don't make you hassle with a call center operator asking you a scripted list of tasks you've already tried. No matter how you submit a ticket, they go right into the queue for engineers to start working on your behalf. 

And we've got you covered for a long list of issues:
  • Workstation performance issues
  • Server, network and internet outage triage
  • Remote access and mobile device issues
  • Virus/Malware triage
  • New user ID creation
  • End-user account management
  • Server/workstation hardware troubleshooting
  • Operating system and software troubleshooting
  • Switches, routers, firewalls
  • Printer problems
  • Email and SPAM issues
  • Firewall port and web filter adjustments
  • File restores
  • ...and MANY more

What Our Clients Say


"A lot of work was done on Walker's behalf to get Dell involved to fix the issue!"


-Ellington-based, Manufacturing Organization

What Our Clients Say


"Fast, professional and asked if there was anything else while on the phone with me." 


-Torrington-based, Retail Organization

What Our Clients Say


"Walker has demonstrated to be a reliable business partner for us. We have had bumps along the way – on both sides – but the service and dedication from walker has increased every single time. Thank you for all that you do for us – from the most minute of issues to major meltdowns."


-Glastonbury-based Professional Services


How Our Approach Helps You Grow

We see digital marketing not as a series of tasks, but as a journey we take together. Our process is rooted in listening first and acting second,  so your nonprofit’s unique mission shines through everything we do.


🧠 Discovery & Planning

We start by understanding you,  your mission, your goals, your challenges, and your audience. This foundation guides every decision we make.


🎯 Strategy Development

We build a clear roadmap centered on your nonprofit’s needs and tailored to engage more supporters, donors, volunteers, and community partners. Every plan we create is specific, thoughtful, and achievable.


🚀 Implementation & Growth

From building a new web page to launching a full campaign, we manage every step with care, open communication, and creativity.


📊 Monitoring & Optimization

Digital marketing is not set-and-forget. We continuously monitor performance, interpret data, and fine-tune strategies so your nonprofit stays on track for real outcomes.

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Real Results for Inspiring Missions


As a trusted non-profit digital marketing agency, we’ve partnered with organizations across a wide range of missions and causes. One great example is Connecticut Foodshare, an organization dedicated to ending hunger across the state.


We redesigned their website to be more inclusive, accessible, and intuitive for all users, making it easier for individuals and families to find critical resources, learn about programs, and take action. The improved experience led to higher engagement, longer visit times, and stronger community support.


These real outcomes, from increased website visits to deeper user engagement, show what’s possible when nonprofits align purpose with a thoughtful digital strategy. By focusing on clarity, accessibility, and audience needs, organizations can strengthen trust, expand reach, and create lasting impact both online and offline.

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Why Nonprofits Love Working with Us


Our heart for purpose extends beyond results; it lives in why we do what we do and how we support the organizations we serve. Nonprofits choose to work with us because we take the time to listen, understand, and genuinely care about their mission before recommending any solution. We see ourselves as an extension of your team, not just an outside vendor.


People-First Approach: We design experiences that prioritize real people,  your supporters, donors, volunteers, and community members, making every interaction feel welcoming and meaningful.
Clear Communication:
We keep things simple and transparent, providing honest guidance, regular updates, and answers you can understand without marketing jargon.
Growth With Purpose:
Every strategy is built to support your mission, ensuring growth feels intentional and aligned with your values rather than short-term trends.
Customized Solutions:
No two nonprofits are the same, so we create thoughtful, tailored plans that reflect your unique goals and challenges.
Community-Driven Support:
We believe in social good and work alongside organizations that are making a real difference.



Your mission matters, and everything we do is focused on helping that mission reach further, connect deeper, and create lasting impact.

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FAQs

FAQ: Your Questions About Non-Profit Digital Marketing Agency

  • What exactly is a non-profit digital marketing agency?

    It’s a team that specializes in helping nonprofits grow their online presence, reach more supporters, and communicate their mission through digital channels like websites, social media, search engines, and content.

  • Can a small nonprofit benefit from digital marketing?

    Yes! Digital marketing is scalable,  whether you’re a small local nonprofit or a large statewide organization; strategic digital outreach can grow visibility and engagement without overwhelming your budget.


  • What services should my nonprofit start with?

    Every mission is different, but a strong website, basic SEO, and social media engagement are excellent starting points for most nonprofits.

  • How do you measure success in nonprofit digital marketing?

    We look at key metrics that align with your goals, such as increased site traffic, higher donor engagement, improved social interactions, or more volunteer sign-ups.

  • Is digital marketing expensive for nonprofits?

    Cost varies by scope, but we focus on value and efficiency,  helping you achieve the biggest impact with budget-friendly, mission-aligned campaigns.

20 Waterside Drive

Farmington, CT 06032

Phone: (860) 678-3530

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What Our Clients Say


"Dylan was awesome, very patient with me and we worked through said problem together. THANK YOU"

What Our Clients Say


"Chandler was able to understand the issue, investigated a solution, and corrected the problem in a timely manner. Thanks!"

What Our Clients Say


"Javier is great to work with!

He responds quickly, is very knowledgeable and always takes the time to communicate clearly with us.

He is kind and patient with all users, regardless of individual competencies."