5 Reasons Our Clients Cannot Live Without Fully Managed IT Services (FMS)

1. Fixed Monthly Fee

IT maintenance and supports are included for a fixed monthly fee. You don’t need to consider how much time Walker’s engineers dedicate towards preventive maintenance tasks or troubleshooting service tickets.

2. Annual Budget & Strategy Planning Meetings

Fully Managed IT Services reduces your unforeseen IT expenses. Walker coordinates an annual, strategic meeting with your team to assist with preparing an accurate IT budget for your upcoming fiscal year. During this meeting, Walker presents recommendations for infrastructure upgrades and discusses long-term technology planning and IT security best practices.

3. Full Staff of Certified Engineers

Walker’s team of experts ensures you’ll be without a single point of failure. In addition to having a primary engineer, you’ll have access to the various skillsets and strengths among Walker’s 25-person engineering team.

4. Increased Productivity

With strategic planning, regularly-scheduled preventive maintenance visits and remote monitoring, you’ll experience less downtime caused by IT issues.

5. Reallocation of Time

FMS alleviates your main internal IT contact of several hours of coordinating supports and reviewing invoices. Walker takes full responsibility for the success of your IT systems for a fixed monthly fee. As Bill Gates famously stated, "An important re-engineering principle is that companies should focus on their core competence and outsource everything else."

written by:

Brendan Kelly

Brendan Kelly is a Business Alliance Manager focused on building partnerships with technology companies that can help The Walker Group’s clients increase efficiencies, reduce operating expenses and mitigate IT security risks. Prior to assuming the Business Alliance Manager role at Walker, Brendan spent 10+ years in new business sales and account management roles while working for both software and service providers.

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