Managed IT Articles

Managed IT Services Articles

Want to learn about IT Managed Services?

The Walker Group provides fully managed IT services to solve the biggest and most common IT challenges facing many organizations.  Below we share some of our wisdom. You can also  learn how our managed IT services can help you.
Managed IT Services Bristol
By Nicholas Ricard February 18, 2023
Need reliable Managed IT Services in Bristol? The Walker Group has got you covered! Our expert team offers tailored solutions to keep your business running smoothly. Contact us today to learn more about our comprehensive services.
Managed Helpdesk Services
By digitaldrewsem August 17, 2022
You can confidently delegate first-line technical support to an outside party when you have The Walker Group’s managed helpdesk services at your disposal.
By Jessica Rich May 12, 2020
Sorry to say but there's no definite answer on this one. The short answer is that most businesses are already at least partially in the cloud. Any online software solutions that you use are, essentially, cloud services. The decision to move exclusively to the cloud, with no on-premise infrastructure, is a big one with many layers to consider. Do you have an adequate (and redundant) internet connection? Are you prepared to accept more ongoing, monthly fees? Do you have a proper plan for backing up your data in the cloud? Whether you should move your business to the cloud is an individual decision that requires a lot of discussion and planning with an IT professional. There are so many benefits but also some risks so having the knowledge and understanding to know what is right for your business and your company culture is key. Also, it's not usually a 'clean break', but rather one that happens over time as hardware or applications are being replaced.
Fully Managed IT Services
By Brendan Kelly April 23, 2019
Fully Managed IT Services reduces your unforeseen IT expenses. Walker coordinates an annual, strategic meeting with your team to assist with preparing an accurate IT budget for your upcoming fiscal year.
By Brendan Kelly August 7, 2018
Understand the importance of your server room's state. Explore why it matters and how it can impact your business operations. Learn more at The Walker Group.
vCIO
By Brendan Kelly April 26, 2018
Explore the key factors to consider when choosing a vCIO for your business. Find the perfect fit for your IT needs and strategic goals.
By Brendan Kelly April 18, 2018
When your core expertise is not IT, why do it internally? Our custom, all-inclusive, Fully Managed IT Service can help you plan, develop and manage your existing infrastructure into a scalable configuration that grows with you as your business grows while significantly reducing costs. We recognize that no two clients are identical. That’s why, unlike other packaged services, our assessment-based approach provides robust, custom managed services that are specific to your needs. The infographic below highlights several keys points as to why you should outsource and why your company may need Fully Managed IT services. Learn more about our Managed IT Services .
Fully Managed IT Services
By Brendan Kelly January 15, 2018
Identify the signs that indicate your business could benefit from fully managed IT services. Enhance efficiency & productivity with comprehensive IT support.
By Brendan Kelly July 25, 2017
The Walker Group’s Managed OnPoint service provides proactive 7×24 IT monitoring and alerting on workstations, servers, applications and network devices. Ever wonder how effective or proactive this service really is? Well, here are some statistics for a single month: Walker Managed OnPoint detected over 800 actionable alerts and events that Walker engineering teams responded to such as: A client was alerted that a disk drive was starting to fail in an important workstation so that it could be replaced before data was lost 2 clients were alerted that their UPS (Uninterruptable Power Supply) was either failing, underpowered due to recent load changes or no longer communicating with production servers 2 clients had computers that had questionable processes identified and assessed as possible virus activity 4 clients had power issues 5 clients had unplanned server reboots off hours and Walker investigated the cause(s) 14 clients were notified that a backup job had failed to complete or that backups had stopped running (not including BDR technology) 17 clients were alerted that their A/V (Anti-Virus) software was either missing or out-of-date 30 clients were notified that workstation or server disk space was running critically low Walker checked in on 63 client servers that reporting going offline during normal business hours and ensured that these were stabilized and/or returned to production 68 clients’ servers had service stopping events that were averted or returned to normal production status (754 instances) What do all these have in common? Often, the issues detected by our automated software are invisible to the end user. By proactively monitoring assets and acting on the information, steps are taken to remedy the underlying causes long before they cause a major IT disruption to our clients’ operations. Learn more about how Remote Monitoring and our Fully Managed IT Services can help you. Call us today at (860) 678-3530 .
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