Meet The Team: Patrick Burke

We’re thrilled to shine this month’s employee spotlight on Patrick Burke, who was recently promoted to OnCall Supervisor! Patrick has been an essential part of The Walker Group Help Desk team for the past three years, offering reliability and flexibility to the team all while elevating the level care given to our clients.


This promotion is a well-earned milestone and a reflection of Patrick’s hard work, leadership, and dedication to supporting both our clients and his teammates. To celebrate, we sat down with him to learn more about life outside the office, what inspires him in his work, and what he enjoys most about being part of the ever-evolving world of IT.  Meet Patrick!

Are you an early bird or a night owl?

Night owl

What is your go-to coffee order?

Black coffee

What is one app you use too much?

Reddit

If you won the lottery, what would your most outrageous purchase be?

Backyard pool and sauna

What piece of tech from a movie do you wish was real?

The Ornithopters from Dune would be cool to see in real life, as it shows technology mimicking nature. They’re basically helicopters shaped like dragonflies with flapping wings.

Patrick and some our team at Top Golf during our Mid-Year Event at Foxwoods Casino last summer!

What do you love most about working in IT — and don’t say "turning it off and on again"?

I love helping people. I find it very rewarding when someone has been struggling with an IT issue for a while and I am able to help fix it for them. The troubleshooting involved often feels like trying to solve a puzzle, and when that puzzle gets solved, it can feel very rewarding. 

What is your favorite Walker memory, event, or favorite part of working at TWG?

My favorite memory is from a recent midyear event where we all went to Foxwoods. It was a blast getting to explore the casino and try different activities with coworkers from other departments that I don’t interact with  on the day to day. Axe throwing in particular was difficult but a lot of fun. 

What is a hobby or activity you do that makes you lose track of time?

Being outdoors in general makes me lose track of time. Working in IT can sometimes be stressful, and being able to disconnect from a screen for a while is one of the best ways I have found to balance it out. I’m a big gardener and have started growing a lot of varieties of hot chili peppers which has led to other hobbies such as hot sauce making. 

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